Terms and Conditions of Docmentor

The purpose of this website is to provide users with a communication platform and enable them to pay for services using external payment systems such as Promptpay QR and PayPal. Users will need to sign up with their Gmail, Instagram, or Facebook accounts, and their information will be extracted from Gmail (e.g., name). A DM number (similar to HN in hospitals) will be generated for ease of use. In the future, users will be able to use Google Calendar as a timetable.

There are no age restrictions or requirements for users of the website.

Docmentor provides a communication platform (community), 1-on-1 mentoring, webinars, masterclasses, and medical application consulting. These services will be conducted on Zoom (external service), although payment and registration are handled through the website.

Mentors and mentees are expected to maintain appropriate conduct, including appropriate language usage and honesty. Mentors are not permitted to share any personal information of the mentee.

All 1-on-1 and group mentoring sessions conducted through Docmentor will be video recorded to ensure:

• Quality control: To maintain high standards of tutoring and service delivery.
• Safeguarding: To protect both mentors and mentees from potential misconduct.
• Issue resolution: In case any disputes or concerns arise, recordings will be reviewed to address the issue.

These recordings will only be used for internal purposes and will be stored securely. Users will be notified prior to any session being recorded.

Payments are processed through external services (Promptpay QR and PayPal), so no payment information is stored on the website.

Cancellations must be made at least 48 hours before the scheduled meeting appointment. For a full refund, mentees must contact at least 72 hours in advance. Cancellations made within 48-72 hours will incur a 10% charge.

All materials posted on the website are the company's property and may not be used without permission. For inquiries, please contact the company's business email.

The company will not be accountable for any monetary losses incurred during transactions, as payments are processed through external services.

Docmentor is a remote and virtual platform that operates internationally. By using our services, you acknowledge and agree that:

• All interactions occur online through our website and external platforms.
• Users from around the world may access and utilize our services, and you are responsible for ensuring compliance with any applicable laws in your jurisdiction.
• Docmentor is not liable for issues related to the availability of internet services, time zone differences, or other factors affecting your ability to access our platform.

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, disclose, and protect your personal information. For more information, please review our Privacy Policy [see below].

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on our website. Your continued use of our services after any changes constitutes your acceptance of the revised terms.

If you have any questions or concerns about these Terms and Conditions, please contact us at admin@docmentor.net

At Docmentor, accessible from https://docmentor.net, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

We collect information from you when you register on our website, participate in our services, or communicate with us. The types of information we may collect include: Personal Information: When you sign up using your Gmail, Instagram, or Facebook accounts, we collect details such as your name and any other information you choose to provide. Usage Data: Information on how you use our website and services, including IP addresses and browser information.

Session Recordings: Video recordings of all 1-on-1 and group mentoring sessions to ensure quality control, safeguarding, and issue resolution.

We may use the information we collect for various purposes, including:

• To provide and maintain our communication platform and services (including 1-on-1 mentoring, webinars, masterclasses, and medical application consulting).
• To communicate with you regarding your account and services.
• To improve our website and services based on user feedback.
• To notify you about changes to our services or terms.
• Video recordings may be used internally for quality control and to resolve any issues that may arise during sessions.

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances: With service providers who assist us in operating our website and services, including payment processors like Promptpay QR and PayPal. To comply with legal obligations or respond to lawful requests.

We take the security of your personal information seriously. We implement reasonable security measures to protect against unauthorized access, disclosure, or misuse of your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security

Our website may use cookies and similar tracking technologies to enhance user experience. You can choose to accept or decline cookies through your browser settings. Please note that declining cookies may limit your ability to use certain features of our website.

Depending on your jurisdiction, you may have the right to: Access the personal information we hold about you. Request corrections to your personal information. Request the deletion of your personal information. To exercise these rights, please contact us at admin@docmentor.net

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at admin@docmentor.net